BALTIMORE, MD – February 20, 2025 – MDI NetworX, a leading provider of healthcare technology solutions, today announced a significant expansion of its InsightPro platform, the first-of-its-kind AI/ML-enabled workforce management solution for payers. InsightPro now features enhanced capabilities to support provider directory maintenance as mandated by the No Surprises Act, helping payers navigate the complexities of this critical legislation and ensure compliance effortlessly.
The No Surprises Act introduces stringent requirements for accurate and up-to-date provider directories to protect patients from unexpected out-of-network medical bills. InsightPro’s latest feature directly addresses these mandates, offering payers an intelligent solution to streamline provider directory management. By automating workflows and providing real-time insights, InsightPro minimizes administrative burden and ensures payers adhere to the Act’s transparency and member protection stipulations.
InsightPro facilitates efficient provider directory management by enabling timely updates and organized workflows. Features such as TAT (Turnaround Time) notifications, KPI-based dashboards, and automated email alerts empower payers to proactively track and manage directory updates, ensuring accuracy and timeliness. This proactive approach is crucial for maintaining compliance and fostering member trust.
“The No Surprises Act has introduced significant operational complexities for payers, particularly around provider directory maintenance,” said Tilak Sharma, President and CEO of MDI NetworX. “We understand the critical need for solutions that not only ensure compliance but also streamline operations and minimize administrative burden. InsightPro’s new capabilities directly address these challenges, offering a proactive and intelligent approach to provider directory maintenance. This enhancement underscores our commitment to providing payers with future-proof solutions that adapt to the evolving regulatory landscape and empower them to focus on delivering exceptional member care.”
Payers can now leverage InsightPro to:
Learn more about how InsightPro can help your organization navigate provider directory maintenance under the No Surprises Act at: https://insightpro.ai/provider-maintenance-solutions-for-no-surprises-act/
About MDI NetworX
MDI NetworX is a leading global provider of business management solutions, committed to delivering exceptional services and solutions to health plans, benefit administrators, and networks to help them reduce operational costs, increase first-pass adjudication rates, and improve customer service. Learn more at www.mdinetworx.com.
Contact:
Adrian Maynard
adrianm@mdinetworx.com
