How Can
We Help You?
Use of workforce analytics for better decision-making and improved outcomes.
What makes InsightPro
the preferred choice for Healthcare Payers?
Improve Focus Time
InsightPro enables the optimal use of your resources. With our robust process documentation ability and the capture of tribal knowledge, we ensure your team’s time is utilized efficiently, minimizing unnecessary interruptions, and reducing queries.
Improve Overall Quality
With InsightPro, you have greater visibility and control over your operations, and can thus reduce the chances of human error. The tool allows you to identify and prevent the occurrence of errors in real-time, helping manage your performance and improve the overall accuracy of processes in your claims operations.
Better Communication
Teams will no longer work in silos and there will be improved communication across your organization using efficient workflows. This seamless communication across various departments will result in quicker resolutions and improve customer satisfaction.
Improve Efficiencies
Your operational efficiency will surpass expectations once you deploy InsightPro throughout your business. The resulting improved workforce management platform is simply an offshoot of targeted work assignment, as well as real time inventory management and production monitoring.
Enhance Productivity
Measurable and real-time data at your fingertips allows you to manage and boost organizational productivity. In the hands of the key decision makers, this data can be used to make real-time changes to the productivity improvement.
Improve Business Processes with InsightPro
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Automatic Work Distribution
Reduce the hassle of manual work distribution and make resource work distribution effortless and efficient with optimized inventory management.
Query Resolution
AI is put to good use to enable real time query resolution, thanks to MDI Guru, our virtual InsightPro assistant.
Robust Rebuttal Process
Real-time error notification reduces the cycle time of the rebuttal process, thus enabling faster and smarter decision-making with the end-to-end audit and rebuttal mechanisms.
Training Need Analysis
You will receive customized and targeted feedback on individual training needs based on each examiner’s performance. These auto-updates can be scheduled for specific areas of training and improvement.
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Integration with Claims Platform
The workforce management platform integrates seamlessly with your existing claims platform through APIs and direct connection.
Enhanced Production Planning and Control
SLA-breach alerts make production planning easier and also give better control over production planning in healthcare.
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Automatic Quality Sampling
Dynamic stratified sampling keeps a check on quality through targeted sampling of processes, people, or guidelines.
Dashboards & Analytics
Real-time access to key performance indicators and business metrics that allow for smarter, data-driven decisions that are based on actionable insights and workforce analytics.
Automatic Notifications
You can set up automated process alerts to notify the examiner of the possibility of errors to prevent repeat mistakes. The product receives real-time updated instructions and potential alerts to reduce errors and improve the overall quality.
At MDI, we are committed to helping you. By partnering with us, you can expect to see quantifiable results like:
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Discover New Insights
Take a moment to go through our resource section where our data-driven insights can help improve your operational efficiency.