PRESS RELEASE
MDI NetworX is proud to announce the achievement of an exceptional Net Promoter® Score (NPS) of 91 for 2024. This outstanding score reflects our clients' strong trust and loyalty and highlights MDI NetworX’s continued leadership in delivering advanced, reliable healthcare technology solutions.
The NPS survey results underscore our commitment to exceeding client expectations across core areas such as Adherence to SLAs, Domain Knowledge, Responsiveness & Communication, Scalability, and Data Security & Privacy. This exceptional feedback reinforces MDI NetworX’s position as a trusted partner in the healthcare industry.
“Our NPS score of 91 is a testament to the trust our clients place in us and our unwavering commitment to their success,” said Tilak Sharma, President & CEO of MDI NetworX. “This achievement reflects the dedication of our team to delivering solutions that are not only innovative and secure but also tailored to drive meaningful results for our clients.”
MDI NetworX remains focused on continuously enhancing client experiences through cutting-edge solutions that empower healthcare organizations to operate more efficiently and securely. Our commitment to innovation, client success, and service excellence is at the heart of everything we do, and we look forward to building even stronger partnerships in the future.
We are grateful to our clients for their continued trust and remain dedicated to supporting their growth and success. For more information about how MDI NetworX can help your organization thrive, please get in touch with us.
About MDI NetworX
MDI NetworX is a leading global provider of business management solutions, committed to delivering exceptional services and solutions to health plans, benefit administrators, and networks to help them reduce operational costs, increase first-pass adjudication rates, and improve customer service. Learn more at www.mdinetworx.com.
Contact:
Adrian Maynard
adrianm@mdinetworx.com
