IT Solutions

Drive growth by investing in emerging technologies for better efficiency.



How can you utilize technology to your advantage?

Nearly every aspect of our world today is reliant on technology. And with new changes taking place almost every day, it can become challenging to keep up-to-date with all the new developments. For businesses especially, this is a critical component of efficient operations. It is important to stay ahead of the latest in social media, mobility, analytics and cloud trends.

At MDI NetworX, we understand the need for your business to use technology for growth and progress, and we use our expertise to help you achieve just that.

We are committed to investing in emerging technologies, and we use every possible opportunity to bring the latest tech to our customers. Since our inception, we have utilized our technology DNA paired with our subject matter expertise in the healthcare payer space in order to offer innovative and efficient tech services to all our clients.

How We Make It Work

Design & Development: We take into account existing, as well as the desired, business process outcomes of our clients before sitting down at the drawing board. We work together with our customers and utilize our technical expertise to transform customer requirements into appropriate, high-performing applications.

Project Management: We are renowned for our professional processes where we often deliver more than what we’ve committed. Our projects are systematically divided into three phases - (a) Engagement, (b) Initiation, and (c) Execution and Delivery. Each phase has clearly defined steps and milestones.

Quality & Security: We understand that security is a critical component of your claims process. As a ISO/ IEC 2700 certified company, our final tool offers you robust security. The most stringent industry practices have been put in place for testing, allowing us to achieve the high quality of performance that our products are best known for.


DATA & TECHNICAL SUPPORT
  • Data migration
  • Review, verification, and validation of data
  • Quality assurance of data (displayed on the application)
  • Data transformation (in various formats)
  • Technical service desk support
TECHNOLOGY DEVELOPMENT
  • Application design and development
  • Bug tracking and reporting
  • Application deployment
  • Design and implementation of new features
  • Product usability training or demo
  • Mobile solutions
APPLICATION & PRODUCT SUPPORT
  • Performance management
  • Application monitoring
  • Application maintenance
  • Change management
  • Configuration management
  • User and feature support

MDI Advantage

Discover New Insights

Take a moment to go through our resource section where our data-driven insights can help improve your operational efficiency.

Benefits of Healthcare BPO Partnerships

Healthcare BPOs have evolved from providing outsourcing support to a customized, knowledgeable, and trained support system to handle situations, stand out with inventive trends.


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