BALTIMORE, MD – June 18, 2024 — MDI NetworX, a leading provider of healthcare business management services, today announced a partnership with International Benefits Administrators (IBA) to implement InsightPro (https://insightpro.ai/), an AI-powered workforce analytics platform, to streamline IBA’s claims and quality operations for superior client service.
InsightPro's advanced automation and intelligent analytics will empower IBA to meet the evolving demands of the self-funded solutions marketplace. The platform's AI capabilities will drive operational excellence, allowing IBA to focus on delivering personalized, high-quality service to clients and members.
IBA chose InsightPro to derive some significant strategic benefits, including:
“This partnership with MDI NetworX positions us to provide the best possible experience for our providers, our clients and their employees,” said Michael Fowler, President and CEO of IBA. “InsightProwill ensure that our providers and clients will see significant improvement in claims payment timeliness as well as accuracy leading to further improvement of the already stellar service we provide our constituents.”
"We're proud to partner with IBA, an organization with a long-standing commitment to excellence in personalized health services and plan management," said Tilak Sharma, President and CEO of MDI NetworX. "InsightProwill empowerIBAto ensuring exceptional client and provider experiences, demonstrating the transformative power of AI in healthcare."
About MDI NetworX
MDI NetworX is a leading global provider of business management solutions, committed to delivering exceptional services and solutions to health plans, benefit administrators, and networks to help them reduce operational costs, increase first-pass adjudication rates, and improve customer service. Learn more at www.mdinetworx.com.
About International Benefits Administrators
In business since 1972, International Benefits Administrators (IBA) is a Third-Party Administrator that specializes in self-funded solutions, with an emphasis on personalized service and efficient plan management. IBA’s goal is to enhance the quality of benefit plans while incorporating all necessary guidelines to ensure they are cost-effective and well received by all employees.
Contact:
Adrian Maynard
adrianm@mdinetworx.com
