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InsightPro Drives Compliance and Efficiency: Johns Hopkins Health Plans Leverages MDI NetworX’s AI for Superior Member Care


BALTIMORE, MD – September 23, 2024 — MDI NetworX, a leading provider of healthcare business management services, today highlighted the ongoing success of its partnership with Johns Hopkins Health Plans (JHHP). Since implementing InsightPro, the AI-powered workforce analytics platform for payers, JHHP has significantly streamlined operations and ensured patient-focused compliance with the No Surprises Act.  

The partnership has already yielded significant benefits for JHHP, including: 

  • No Surprises Act Compliance: Ensured timely updates to provider directories, delivering transparency for patients, and minimizing billing confusion. 
  • AI-Driven Insights: Provided JHHP with robust progress tracking and quality assurance capabilities to minimize errors in directory listings. 
  • Reduced Appeals and Member Grievances: Reduced claims showing incorrect member cost-share or co-insurance, promoting a smoother member experience, and reducing member and provider abrasion. 

"We're proud to partner with JHHP, an organization with a long-standing commitment to excellence in patient care," said Tilak Sharma, President and CEO of MDI NetworX. "InsightPro empowers JHHP to navigate the ever-evolving regulatory landscape while ensuring exceptional member experiences, demonstrating the transformative power of AI in healthcare." 

“The success of our partnership with Johns Hopkins Health Plans underscores the transformative potential of AI in healthcare operations,” said Partha Bose, Chief Operating Officer at MDI NetworX. “By leveraging InsightPro, JHHP is not only ensuring compliance but also setting a new standard for member-centric care.” 

About MDI NetworX

MDI NetworX is a leading global provider of business management solutions, committed to delivering exceptional services and solutions to health plans, benefit administrators, and networks to help them reduce operational costs, increase first-pass adjudication rates, and improve customer service. Learn more at www.mdinetworx.com. 

About Johns Hopkins Health Plans

John Hopkins Health Plans provide innovative managed care programs in Medicaid, Medicare, TRICARE Prime and employee group health plans, guided by the academic and clinical excellence of Johns Hopkins Medicine. We empower our members to live their best, healthiest life through collaboration and coordination. 

Contact:

Adrian Maynard 

adrianm@mdinetworx.com