Manager Quality (US Healthcare) WFO Only Implementing Quality Programs, SLAs in Quality 5 years of work experience in Quality (Payer Business) Minimize cost and increase productivity.
Pune
Deputy Manager/ Manager -Quality Audit (US Healthcare)
• Provides day-to-day direction to Lead Associates. Coordinates with all departments to ensure that the Quality Targets are met.
• Designs the Quality Management System that standardizes and documents all processes.
• Ensures compliance to contractual deliverables and addresses team-level issues.
• Implement initiatives and projects as needed in order to drive performance.
• Ensures that SLAs in Quality are met.
• Supervise Assistant Managers – Quality. Designs and drives KPIs and KRAs of the team.
• Coordinates with all departments in implementing Quality Programs.
• Conducts projects to improve performance.
• Develops plans to minimize cost and increase productivity.
• Plans for manpower requirements and implemented right sizing of the department when needed.
• Creates process documentation and standardizes processes of quality.
• Conduct training for quality as needed.
• Develop the quality team in accordance with the quality roadmap.
• Perform other duties that may be assigned from time to time.
• Qualifications Candidate must possess at least a Bachelor's/College Degree in any field or equivalent Experience:
Must have at least 5+ years of work experience in Quality.
Must have excellent English communication and writing skills.
Must be proficient in MS Office. Must have at least 2+ years’ experience as an Assistant Manager Quality Audit Mandatory