MDI Network

Tech Services

Overview

Technology is changing so rapidly that it is hard to keep pace. Social Media, Mobility, Analytics, and Cloud are not just buzzwords but a key business requirement. To be successful in this contemporary climate, you need a partner that understands both your business and the ever-evolving technology landscape.

We at MDI are continuing to invest in emerging technologies since our inception, and it is at the core of our business. Our Technology DNA combined with our subject matter expertise in the Payer space makes us uniquely qualified to provide Tech Services to all our clients.

 
 

MDI Advantage

MDI Network

Health Tech Know-how

MDI Network

Rapid Development and Deployment

MDI Network

Robust Testing & QA

MDI Network

Multiple Skillset under One Roof

MDI Network

Business Transformation and Value

Capabilities

At MDI, we firmly believe that our organizational strength is a function of our talent and the maturity of our processes. With this philosophy in mind, we have consistently been investing in our team and building state of the art technical infrastructure. As a result, we have been able to build our capabilities in following three areas:

  • Design & Development: We map both “as-is” and “desired” business processes of our clients and then use this information to design appropriate application. Using our technical expertise along with client guidelines, we identify suitable technology environment and develop applications that consistently meet requirements at higher performance levels.
  • Project Management: We recognize the importance of delivering projects as per agreed upon scope and timeframe. We follow a systematic process that goes through three phases of (a) Engagement, (b) Initiation, and (c) Execution and delivery. Each phase has clearly defined steps and milestones.
  • Quality & Security: We follow leading industry practices for testing and ensuring the quality of all applications built. We proactively factor performance features in our design both from speed and scalability perspective. Our solutions are designed to be your growth drivers. Security is a critical component of both our work product and internal processes. We are ISO/IEC 27001 Certified and have a robust information security management system.
 

01 Data & Technical Support

  • Data Migration
  • Review, Verification, and Validation of data
  • Quality Assurance of Data (displayed on the application)
  • Data Transformation (in various formats)
  • Technical Service Desk Support
  • User Training and Assistance

02 Technology Development

  • Application Design and Development
  • Bug Tracking and Reporting
  • Application Deployment
  • Design and Implementation of New Features
  • Product Usability Training or Demo
  • Mobile Solutions

03 Application & Product Support

  • Performance Management
  • Application Monitoring
  • Application Maintenance
  • Change Management
  • Configuration Management
  • User and Feature Support

Let's get started.

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