Golem

Golem is an OCR quality-driven and timely claims capturing system that will significantly improve your business processes. It achieves this by seamlessly integrating automation with the human workforce to deliver better workflow management. The elegant user interface provides your team with a seamless platform experience, where you will observe an immediate improvement in enhanced productivity and efficiency. The unified and flexible claims processing operations solution covers your frontend claims data capture process, from scrubbing images right up to conversion into the Electronic Data Interchange for Healthcare (EDI) format. Besides providing end-to-end administration of your front end claims processing, this robust claims capturing system can also furnish reports in order to facilitate tracking of audit and production.

Golem is an accurate and timely claims capturing system that will significantly improve your business processes. It achieves this by seamlessly integrating automation with the human workforce to deliver better workflow management. The elegant user interface provides your team with a seamless platform experience, where you will observe an immediate improvement in efficiency and productivity. The unified and flexible claims processing solution covers your front-end data capture process, from scrubbing images right up to conversion into the EDI format. Besides providing end-to-end administration of your front end claims processing, this robust capture tool can also furnish reports in order to facilitate tracking of audit and production.

How Can
We Help You?

Examiners spend precious hours from their tight schedule on administrative tasks that can be automated, thus freeing them to prioritize critical aspects of their claims operations.

What makes Healthcare Payers prefer Golem?

Icon of hand engaging in signing contract for frontend claims solution.
One Solution for All Types of Claims

Golem is your single-point interface for capturing all types of claims, bringing speed and agility to your claims processing operations. Our solution supports all formats and is connected to every database for easy EDI generation.

Bag of money sitting in front of contract icon illustrating HIPAA compliant EDI.
HIPAA Compliant EDI

Data and file security is maintained to HIPAA standards, and healthcare payers don't have to worry about data loss or theft while it is being electronically transferred from one device to another.

Bag of money sitting in front of document icon showcasing enhanced productivity and efficiency.
Enhanced Productivity

This state-of-the-art claims capturing solution is fully-automated and can take over the more repetitive tasks of your claims operations. This leaves your staff free to focus on more critical areas of your operations, resulting in enhanced productivity and efficiency.

A signed document with money icon illustrating financial growth through secure claims applications.
Secured Application

Our robust solution can be customized to offer multiple levels of access, depending on the permission levels of employees and other stakeholders, thus ensuring high levels of security. Additionally, strict adherence to all industry compliances safeguards all of your data.

Icon of hand holding money with arrow circling it highlighing the constant workflows of claims.
Workflow Management

Repetitive tasks are scheduled and controlled, ensuring better operational management that results in a smoother workflow. Issues can be quickly identified and flagged, ensuring the right steps are taken to address them in a timely manner.

Golem Simplifies Data Capture

Minimize Training

Golem is easy to understand and deploy, and your team will quickly get onboarded with the user-friendly, flexible interface after a basic, simple training session.

Compliance

Meeting and adhering to industry norms and compliances is made easier with Golem since our solution has been designed to leverage HIPAA compliant tools and processes. We leverage both OCR quality and ICR quality standards to meet the highest levels of compliance.

Architecture

Our robust frontend claims solution operates on open-ended architecture, making it fully customizable to your exact need. This mature framework is scalable and can rapidly accommodate your evolving business requirements.

User Friendly

Our intuitive, easy-to-use interface provides all the right stakeholders workflow and document management access as per their platform permission status.

Storage

Our platform is independent of data formats and offers you unrestricted support for all forms of databases. Get the utmost flexibility in managing and storing records, documents and images (regardless of format) to get quick access when required.

Security

Our solution meets stringent security standards and your data stays secure even while being transferred across computers. This robust security includes 128/256 bit encryption.

Consolidation

A single-point centralized data repository enables not just better access to data, but it also ensures data consolidation and rapid disaster recovery. This minimizes downtime, ensuring your operations can spring back quickly in the event of any accidental breach.

Accuracy

Reduce human actions and automate claims capture processes to provide greater levels of accuracy in your claims processing operations. Regularly conducted quality control audits assist in maintaining achieved accuracy standards.

Collaboration

We understand that the future workforce will display a perceptible shift towards a Work-from-Home setup, and our solution is designed to cater to that trend. Seamless collaboration between all stakeholders streamlines day-to-day operations, with the right associates being able to view, share, and collaborate on documents simultaneously.

At MDI, we are committed to helping you. By partnering with us, you can expect to see quantifiable results like:

Blue checklist on computer screen badge illustrating a boost in healthcare productivity.

30%

increase in productivity

Blue tablet screen with gavel badge representing automatic workflows leading to a reduction in human errors.

22%

reduction in human error

Blue team discussion badge highlighting collaboration to reduce turnaround time.

16%

TAT improvement

Blue handshake agreement badge representing working together to reduce idle time of processes.

9%

reduction in idle time

Blue growth chart badge showing the tracking of customer service call rates.

5%

drop in CS calls

Discover New Insights

Take a moment to go through our resource section where our data-driven insights can help improve your operational efficiency.

Expediting claim processing with increased accuracy and less effort using OCR/ICR

MDI NetworX utilizes high-definition scanning in combination with OCR/ICR data capture technology.

Member Enrollment Challenges and Solutions: Overcoming Common Obstacles

Member enrollment in healthcare is one of the most important tools to bring on and maintain patients.


View All Resources